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How It Works

How does Chatbridge work?

From WhatsApp to your live stream in 3 simple steps. No technical knowledge required — up and running in under 5 minutes.

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01

Connect Your WhatsApp

Log into the Chatbridge dashboard and go to "Connect WhatsApp". Open WhatsApp on your phone, tap the three dots (Android) or Settings (iPhone) and choose "Linked Devices". Scan the QR code and you're connected.

  • Works with personal WhatsApp
  • Works with WhatsApp Business
  • Any phone number works
  • Connection stays active as long as your app is online
  • Your messages remain private and secure
Start for free

Scan with WhatsApp to connect

02

Configure & Moderate

Once your WhatsApp is connected, set up your receiving group or number. All incoming messages appear instantly in the Chatbridge dashboard. From there you can approve, reject or edit every message before it goes live on your stream.

  • Real-time overview of all incoming messages
  • Approve, reject or edit per message
  • Block specific numbers or keywords
  • Set auto-reply messages (Basic & Pro)
  • AI-powered auto-reply via OpenAI or Claude (Pro)
  • Set moderation queue time and feed offset
Moderation Dashboard
+31 6 12345678
Amazing program today!
+31 6 87654321
Top broadcast!
Approved
+31 6 11223344
You guys are amazing!
03

Import Into Your Stream

Every user gets a unique feed URL. Copy this URL and paste it into your streaming software as a JSON or CSV data source. Approved messages appear instantly in the feed — zero delay, no hassle.

  • Works with vMix, OBS Studio, XSplit and more
  • JSON, CSV and Condensed output available
  • Real-time updates, zero latency
  • Contains name, message and timestamp
  • Sender profile photo (Pro plan)
  • Connect multiple feeds simultaneously
JSON Feed — chatbridge.nl/feed/abc123
{
  "messages": [
    {
      "id": "msg_001",
      "sender": "Sander de Vries",
      "message": "Amazing show today!",
      "timestamp": "2024-03-12T20:15:00Z"
    },
    {
      "id": "msg_002",
      "sender": "Emma Janssen",
      "message": "Top broadcast!"
    }
  ]
}
Import in vMix, OBS, XSplit…Data Title → Custom → URL → Paste feed link
Compatible with

Works with your streaming software

Chatbridge works with any software that can read JSON or CSV data feeds.

vMix

Full support via Data Titles and Custom Data

OBS Studio

Via Browser Source or Text (GDI+) plugin

XSplit

Integration via Web Widget or Custom Data Source

Wirecast

Via Web Layer or external JSON data import

FAQ

Frequently asked questions

Find quick answers to the most common questions about Chatbridge.

Which streaming software does Chatbridge support?
Chatbridge works with any software that can read JSON or CSV data feeds. This includes vMix, OBS Studio, XSplit, Wirecast and many other tools. As long as the software can load external data URLs, Chatbridge works with it.
Can I use both personal and business WhatsApp?
Yes! Chatbridge works with both personal WhatsApp accounts and WhatsApp Business accounts. You can link any WhatsApp account you have access to. The only requirement is that your phone is connected to the internet.
How does the moderation system work?
Every message coming through WhatsApp first appears in your Chatbridge dashboard. From there you choose: approve (message goes to the feed and becomes visible on stream), reject (message is not shown) or edit (modify the text before publishing). You always have full control.
What is the difference between Basic and Pro?
The Basic plan includes text messages, the moderation system, auto-reply and ad-free use. The Pro plan adds image support (display photos sent via WhatsApp on your stream) plus AI-powered auto-reply using OpenAI or Claude.
How does the AI auto-reply feature work?
With AI Reply (Pro plan), you connect your own OpenAI or Claude API key and provide a custom context — for example info about your show, FAQs or rules. When a message comes in, the AI generates a smart reply based on that context and sends it automatically. You can configure the word limit and reply frequency (every message, every N messages, or on a time interval).
What feed formats are available?
Chatbridge offers three feed formats: JSON (full data object with all message fields), CSV (comma-separated for spreadsheet-compatible imports) and Condensed (an ultra-simple "Name: message" plain-text format ideal for vMix Data Title overlays).
What happens if my phone goes offline?
The WhatsApp connection depends on your phone being online (similar to WhatsApp Web). If your phone goes offline, the connection pauses. As soon as your phone comes back online, Chatbridge automatically resumes the connection. Make sure your phone always has an active internet connection during a broadcast.
How does auto-reply work?
With auto-reply you set up an automatic response sent to everyone who sends a message to your linked WhatsApp number. You can configure three modes: Every message (reply to each message), Interval (reply once every X minutes per sender) or Count (reply once every N messages). Available on Basic and Pro plans.

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